1. Introduction
SocialShop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media scheduling platform.
2. Information We Collect
Personal Information
- Name and email address
- Company name and billing information
- Social media account credentials (stored via secure OAuth)
- Profile information and preferences
Usage Data
- Posts scheduled and published
- Analytics and engagement metrics
- Device information and IP address
- Browser type and operating system
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process your transactions and manage your account
- Send you updates, notifications, and marketing communications
- Improve our platform and develop new features
- Protect against fraud and unauthorized access
- Comply with legal obligations
4. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for data in transit
- AES-256 encryption for data at rest
- OAuth 2.0 for social media authentication
- Regular security audits and vulnerability assessments
- Restricted access to personal data
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Export your data
- Withdraw consent at any time